Question 1

How do I set up Buoy for my family?

Accepted Answer

After signing up and completing the 7-day free trial setup, you'll receive a unique phone number for each child. Add this number to their contacts, and they can start texting their events immediately. You'll also connect your Google Calendar or Outlook calendar during onboarding.

Question 2

What calendars does Buoy support?

Accepted Answer

Buoy currently supports Google Calendar and Microsoft Outlook/Office 365. During setup, you'll connect your preferred calendar, and all events will be automatically added there.

Question 3

How much does Buoy cost?

Accepted Answer

Buoy is $10/month for your entire family, regardless of how many kids you have. We offer a 7-day free trial so you can try it risk-free. Founding members who sign up early get locked-in pricing forever.

Question 4

How does the AI understand my child's text messages?

Accepted Answer

Buoy uses advanced AI (Claude by Anthropic) to parse natural language text messages. It understands various formats like "soccer practice tomorrow at 4pm" or "dance recital Friday 6:30" and automatically extracts the event details, date, time, and location.

Question 5

What should my child text to add an event?

Accepted Answer

Your child can text naturally! Examples: "Practice tomorrow at 5pm", "Game on Saturday 3:30 at Main Field", "Dentist appointment next Tuesday 2pm", "Birthday party Friday June 15 at 4". The AI understands various formats and casual language.

Question 6

Can I cancel anytime?

Accepted Answer

Yes! You can cancel your subscription anytime from your account settings or the billing portal. There are no long-term contracts or cancellation fees. Your service will continue until the end of your billing period.

Question 7

Is my data secure?

Accepted Answer

Yes! We use industry-standard encryption (AES-256) for data at rest and TLS for data in transit. We never sell your data to third parties. All calendar access uses OAuth 2.0, so we never see your Google/Microsoft password.

Question 8

Do you use my data to train AI models?

Accepted Answer

No. We use Anthropic's Claude API with zero data retention. Your messages are processed in real-time and not stored by the AI provider for training purposes.

Help Center

Text Messaging

Email Forwarding

Calendar Setup

Getting Started

How It Works

Text Messaging

Email Forwarding

Billing & Subscription

Privacy & Security

Troubleshooting

Contact & Support

Still need help?

Privacy & Security

Terms of Service